faq

Frequently asked questions

How long will my product take to be manufactured and delivered?


This depends on the product required. All our products are hand crafted to order and to your specific requirements. We aim to have your product posted within a 5 working day lead time although this may vary depening on how labour intensive your product is. You will be able to find out more specific lead times within each product description.




How will my product be delivered?


We post using Royal Mail's Signed For service as an added security and piece of mind. Delivery is typically within 2-3 working days from dispatch.




Do you deliver outside of the UK?


Currently we only deliver to mainland UK. Should you live outside of mainland UK and wish to purchase, please message us via our contacts page to obtain a shipping quote.




Do you design and make custom products?


A lot of products we make that are not featured on our website are bespoke products for events such as weddings, baby showers or just an extra special gift. We are experienced with working with a range of mediums and manufacturing techniques to offer a wide range of products to meet customers specific needs. We offer a custom design and make service should you need a more bespoke item. To contact us regardoing this please email us or complete our contact form. We will get back to you as soon as we can to discuss your ideas and needs.









© 2023 by Kirsty Hughes of PoppyRose Designs

PoppyRoseDesigns@outlook.com

England, United Kingdom.

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